Silver

Workstation and Server Monitoring
Network monitoring
Alert and escalation

Gold

All that Silver has to offer plus:
Patch and Update Management for All your Software
Antivirus Software Monitoring and Management
End-User Support
Mobile Device Management
Health Reports

Platinum

All that Gold has to offer plus:
Windwos and Linux Server Management
Management of SAN / VMware / Cloud
Linux server management
Backup and archiving management
Server health reports

Diamond

All that Platinum has to offer plus management of:
Active Directory
File Servers
SQL Servers
VoIP Servers
Messaging Servers
Office 365

Points of contact with manufacturers
Management of hardware and software assets and support contracts
Material inventory report
Software Inventory Report
Disk Space Report

Cybersecurity

Basic and Complete Cybersecurity Plans are also available.